Kirktes Service: Our Privacy Policy

CricInfo is committed to safeguarding your privacy online. This privacy policy will allow you to understand how we treat personal information you provide to us when you use the Kirkets service .. This policy will change from time to time (see section 13 of this Privacy Policy), so please check back to this page periodically. There will always be a clear link on the Kirkets pages to the latest version of this privacy policy.

  1. The Kirkets Service
  2. What this Privacy Policy covers
  3. What personal information is collected by CricInfo and when is it collected?
  4. What are cookies and log files and how does CricInfo use them?
  5. How does CricInfo use users' personal information?
  6. Does anyone other than CricInfo collect information from the CricInfo site?
  7. Does CricInfo share user information?
  8. What are your choices regarding collection, use, and distribution of your personally identifiable information?
  9. What is CricInfo's policy on allowing users to update, correct, or delete their personally identifiable information?
  10. What other security precautions should users take?
  11. Transfer of data overseas
  12. Children
  13. Notification of Changes

1. The Kirkets service

The Kirkets Service is a subscription - based club for cricket fans from CricInfo, offering users who pay a subscription

  • access to an exclusive section on's web site with a host of interactive content and services
  • access to a veriety of offline events (screening of classic cricket matches in select location, participation in cricket matches, chats with celebrities etc.,)
  • special offers on a variety of services (like exclusive merchandise, travel and ticketing service, SMS alert services, discounts on shopping at Cricshop etc.,)

2. What this Privacy Policy covers

This privacy policy covers the treatment of personally identifiable information which is collected when you use the Kirkets service.

There may be links to other CricInfo services from within the Kirkets service. Other CricInfo services like Statsguru, Fantasy, e-mail newsletters and any other services that CricInfo may launch or operate from time to time all maintain their own separate Terms of Service, and Privacy Policies which will be publicly available.

This Privacy Policy does not apply to the CricShop or other services supplied by partners such as e-commerce, betting or travel (see further section 7 below).

CricInfo may make content or service from other web sites including our affiliated or co-branded web sites available to you from links located with the pages accessible through the Kirkets service. These other web sites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such web site to determine how the site protects your privacy.

3. What personal information is collected by CricInfo and when is it collected?

  • General: When you register, and at other times, we will collect personally identifiable information from you that may include your name, age, address, e-mail address, credit or debit card number and facts about your computers, profession and similar information.
  • Surveys: We may conduct occasional online surveys. For example, when you're within our Web site, you may see a pop-up window offering you the optional opportunity of participating in a survey. These surveys are entirely voluntary and you may easily decline to participate.
  • Web Site Usage Information: We automatically collect IP addresses and Web site usage information from you when you visit our Web site. This information helps us evaluate how our visitors and subscribers use and navigate our Web sites on an aggregate basis, including the number and frequency of visitors and subscribers to each Web page, and the length of their visits.
  • Information on participation in Kirkets events: Participation in various events organized by Kirkets will be monitored. This information helps us evaluate the popularity of the events and in providing a better experience to our users
  • Competitions: We may also ask you for personal information when you enter competitions or apply for special offers, subscribe to products or affiliation schemes.
  • Correspondence: If you contact CricInfo, we may keep a record of that correspondence

4. What are cookies and log files and how does CricInfo use them?

CricInfo also collects information from the site using "cookies" and "IP files".


CricInfo uses cookies to provide Kirkets subscribers with access and also help Kirkets subscribers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your computer’s hard drive or temporarily in your computer's memory.

Log Files

Each time a user visits our Web site, our servers -- like most servers on the Web –register some basic technical information, including for example, the visitor's IP (Internet Protocol) address, browser type etc.

We also count, track and aggregate the user's activity into our analysis of general traffic flows at our sites (e.g. tracking where traffic comes from, how traffic flows within the network of sites, etc.). To these ends, we may merge information about users and visits into group data, which may then be shared on an aggregated basis with our advertisers; but we will not disclose your individual identity or personally identifiable data without your permission. When we do present aggregated information to outside companies, no one will be able to identify you or contact you.

5. How does CricInfo use users' personal information? CricInfo will process the information that we collect from you and from your use of the site for the following purposes:

  • provision of our services;
  • administration of member and subscription records;
  • to notify you about changes to our website and services;
  • record-keeping for up to six years following termination of our services to you;
  • administration of our competitions, promotions and special offers;
  • technical maintenance;
  • to inform you about services which we, our partners, customers and associated companies offer;
  • to provide aggregate information about our user base and usage patterns and work with sponsors and promoters who wish to provide targeted messages to our users;
  • to allow us to personalise the content and advertising that you and others see based on personal characteristics or preferences.
  • to allow us to develop better and more products for our users
  • to work with parties and sponsors on special offers, promotions and competitions;
  • operation and enforcement of our terms and conditions and acceptable use policies (including with regard to our chat facilities, message boards and forums);
  • to transfer our business to a purchaser;
  • compliance with laws and applicable regulations and orders of courts and other competent tribunals; co-operation with the police or any other government body; investigation of claims that your use of our services infringes any right (including our intellectual property rights) or breaches any law, rule, regulation or order and disclosure of your contact details and usage details to the legal advisers of any person claiming that your use of our services infringes any right or breaches any law, rule, regulation or order;
  • where further development of CricInfo products takes place in future, to provide you with a service that more closely meets your personal needs and circumstances.

CricInfo may combine the information that we collect from you through the Kirkets service with information that you provide to us in connection with your use of our other products, services and web sites.

Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information outside of CricInfo unless you "opt in" to having your personally identifiable information shared with a company that is not affiliated with us.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Subscriber Agreement or Terms of Use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

Discussion Forums

Kirkets may offer a forums section to provide you with an opportunity to tell us what you think and read what other readers have to say. When you use our forums (for example, by posting a message on our message boards), we may make public any information that you provide including your name, location and e-mail address.

In addition, CricInfo carries out research on user demographics, interests, and behaviour based on the information provided to us directly (for example on registration, during a promotion or during e-commerce transactions) or from log files. The aim of this is to better understand and serve users. This research is compiled and analysed on an aggregated basis and does not enable identification of individual users.

6. Does anyone other than CricInfo collect information from the CricInfo site?

Except as stated in this Privacy Policy or unless you are informed at the time of collection of information, only CricInfo collects personal information from the site.

7. Does CricInfo share user information?

CricInfo will not sell or rent your personally identifiable information to anyone. Except as described in this Privacy Policy, CricInfo will not disclose or share your personally identifiable information. The following describes the ways in which user information may be shared.

Partners: Cricket boards, business partners, sponsors, advertisers: CricInfo may disclose aggregate user information to cricket boards and cricketing organisations, business partners or sponsors or potential advertisers. For example aggregated data collected during a CricInfo promotion may be shared with a partner for the purposes of assessing the promotion. It is not possible to identify individual users from such aggregated data.

Some of our competitions and promotions offer opportunities for users to receive additional information from sponsors (for example, about the sponsor's services). Details of shared use can be found in the Terms and Conditions of competitions and promotions; you will be asked whether you consent to your details being sent to the sponsor so that you can receive this information when you enter the competition or promotion. By requesting more information, you give CricInfo permission to transfer your personal information to the sponsor to fulfil this request. Any future transactions or transfer of information will be between the sponsor and you alone and will be outside CricInfo's control or responsibility.

From time to time, you may be offered the opportunity to receive materials or special offers directly from partners. If you consent to receiving information from these third parties (either at registration or when we tell you about the offer), CricInfo will pass such personal data as is necessary to facilitate you receiving such information - such as your name, email address and postal address, to such partners. If you subsequently wish to opt out of receiving further information you will need to contact the partner.

CricShop, travel and betting services: CricInfo does not run CricShop. CricShop and other transactional facilities run by partners (such as betting, travel or specialist shopping facilities) CricInfo has no responsibility or liability for these independent policies. Information regarding the retailer, their store, and their privacy policies is provided by the relevant partner at the point of purchase/transaction.

Email-a-friend: If you elect to use our referral service for informing a friend about our site, CricInfo will ask you for your friend's name and email address. CricInfo will automatically send your friend a one-time email inviting them to visit the site. CricInfo will store your friend's name and e-mail address for the sole purpose of sending this one-time email and for no other reason or use. You should only give us your friend's e-mail address if your friend is happy for you to do so.

Links: CricInfo contains links to other sites. Please be aware that CricInfo is not responsible for the privacy practices of such other sites. CricInfo encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.

8. What are your choices regarding collection, use, and distribution of your personally identifiable information?

We will always either ask for your consent or give you the option to opt out of receiving offers or information from CricInfo or its partners, either at registration or when we collect your information. In addition, at any time you can email to request not to receive such offers and mailings and to have your information removed (see section 9).

On some promotions, such as Fantasy Cricket competitions, CricInfo will ask for your email address in order to update you on scores, entries and status in prize draws. If you have not already given us consent (for example at registration) in accordance with this privacy policy, you will be given the opportunity to opt out of receiving such updates. You will also receive email notifications from CricInfo unless you have chosen to opt- out. Occasionally these promotion-related email messages may include targeted advertisements. You can opt out of receiving this kind of information by clicking on an opt-out box at the time of entry.

9. What is CricInfo's policy on allowing users to update, correct, or delete their personally identifiable information?

If you wish to update or amend the information held by CricInfo (for example to change contact details or to alter preferences with regard to receiving mailings), you can do so at the My Account page, a link to which will be found on the foot of all pages. To update or amend information or preferences held by a third party, for example sponsors of a competition, you will need to contact that third party. If you identify an error in the information held by CricInfo please contact . CricInfo will aim to rectify any notified error within one week of receipt of your request.

Kirkets subscriptions can be deleted or deactivated by mailing . If users choose to delete or deactivate their subscription, CricInfo will not refund their subscription amount. Once a user has deleted or deactivated his/her subscription, the same subscription cannot be reactivated again. Users will need to subscribe again by filling up the registration form and making a payment again.

10. What other security precautions should users take?

CricInfo recommends that users do not divulge their CricInfo registration password to anyone. CricInfo will never ask users for passwords in an unsolicited phone call or in an unsolicited email. Users should also remember to log off from their CricInfo account and close their browser window when they have finished work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect users' personal information, CricInfo cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once CricInfo receives your transmission, it makes every effort to ensure its security on its systems.

You should keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas that information can be collected and used by others. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.

11. Transfer of data overseas

Since CricInfo is an International company operating in multiple countries, processing your data may involve transferring it on a global basis. By subscribing to Kirkets, you consent to your data being transferred on a global basis.

As a global company CricInfo has sites and users all over the world. When you give CricInfo personal information, that information may be used by CricInfo operations in countries other than where the information was originally entered. CricInfo may use companies based around the world in connection with particular promotions, for example to send out special offers or competition prizes. The laws of different countries have different levels of data protection. By using CricInfo's services you are consenting to transfer of your personal information abroad as described in this policy.

12. Children and age restrictions

CricInfo advises that children (under 12) do not register for its services or participate in its competitions and promotions. Anyone under 18 years will not be eligible to participate in some of the activities that are part of the service and such restrictions will be notified from time to time

13. Notification of Changes

If CricInfo decides to change its privacy policy, it will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. If CricInfo makes substantial changes to the way personal information is used, users will be notified by email.

Additional Information

Questions regarding this policy should be directed to